Shipping Policy
At EC Fashion, we strive to deliver your orders in a timely and reliable manner. Below are the details of our shipping process and policies.
1. Processing Time
- Orders are typically processed within 1-3 business days after they are placed, excluding weekends and holidays.
- You will receive an email confirmation with tracking information once your order has shipped.
2. Shipping Method & Delivery Time
- We offer standard shipping with an estimated delivery time of 4-6 business days.
- Delivery times are estimates and may vary depending on your location and any unforeseen delays by the carrier.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your order total and destination.
- Occasionally, we may offer free shipping promotions, which will be indicated on our website.
4. Shipping Destinations
- We currently ship to most locations within the United States. International shipping options are not available at this time.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking link via email. You can use this link to monitor the status and expected delivery date of your order.
6. Delayed or Lost Shipments
- If your shipment is delayed beyond the estimated delivery window, please contact our Customer Service team at sales.ecfashion@gmail.com. We will work with the carrier to locate your package or offer a resolution if your order is lost.
7. Damaged or Incorrect Orders
- If your order arrives damaged or you receive the incorrect item, please notify us within 3 days of delivery. Contact sales.ecfashion@gmail.com with your order details and photos of the damaged or incorrect item, and we will assist with a replacement.
8. Contact Us
- For questions regarding our Shipping Policy or your order, please reach out to us at sales.ecfashion@gmail.com.